General FAQs

Do you have a question that we haven’t answered? Here is some cool information about the Ottawa Humane Society. Take a look!

  1. What is the Ottawa Humane Society?
  2. Where is the Ottawa Humane Society?
  3. What animals are at the Ottawa Humane Society?
  4. How many animals are brought to the Ottawa Humane Society each year?
  5. Where do your animals come from?
  6. Do you get animals from other humane societies?
  7. What kind of food do you feed the cats and dogs at the Ottawa Humane Society?
  8. How does a person adopt a pet from the Ottawa Humane Society?
  9. How much does it cost to adopt a pet?
  10. How do you decide which animals go up for adoption?
  11. Is there a time limit for animals at the Ottawa Humane Society?
  12. What happens to the animals that are too sick or dangerous to adopt?
  13. Can kids volunteer at the Ottawa Humane Society?

1. What is the Ottawa Humane Society?

The Ottawa Humane Society is where a group of people work to help animals who are lost, sick, injured, not taken care of, hurt or given up by their owners. We give them:

  • a safe place to live (until their owners find them or they are adopted into new homes)
  • food and water
  • medical care
  • kindness and love

2. Where is the Ottawa Humane Society?

You can find us at 245 West Hunt Club Road, in between Merivale Road and Prince of Wales Drive.

3. What animals are at the Ottawa Humane Society?

Cats and dogs are our most popular pets. We also get rabbits, guinea pigs, birds, hamsters, gerbils, rats, mice, degus and chinchillas!

Sometimes, we even get exotic pets like reptiles! When that happens, we send them to other groups that have all the equipment needed to provide the best care for our scaly friends.

4. How many animals are brought to the Ottawa Humane Society each year?

Believe it or not, we get 11,000 animals each year! Roughly 7,400 cats, 2,300 dogs and 1,300 small and wild animals!

5. Where do your animals come from?

Most of our animals were lost or given up by their owners. Others are often brought here by City of Ottawa By-Law Services or our own Rescue and Investigation team if they are not being taken care of properly or hurt by their owners.

6. Do you get animals from other humane societies?

Yes! When we have room, we also get animals from humane societies in Kingston, Cornwall, Lanark and Gatineau. We always make sure we have the space to help them.

7. What kind of food do you feed the cats and dogs at the Ottawa Humane Society?

We are lucky because the cat and dog food is donated (given for free) to us by a pet food company called Iams. We also buy special food for animals with allergies or health problems.

8. How does a person adopt a pet from the Ottawa Humane Society?

We have adoption counsellors who help people find the right pet for their lifestyle. We take this job very seriously! Did you know, the #1 reason people give up their pets is because they chose the wrong type of pet or they weren’t ready for one?

9. How much does it cost to adopt a pet?

For a list of our adoption fees, please click here.

10. How do you decide which animals go up for adoption?

Pets placed in adoptions must be healthy and friendly. We do not adopt out animals which are very sick or are dangerous.

11. Is there a time limit for animals at the Ottawa Humane Society?

No! Animals stay here as long as they are healthy and friendly until they are adopted into good homes. No animal is "put to sleep" (euthanized) that has been here "too long" or because we don't have room.

12. What happens to the animals that are too sick or dangerous to adopt?

If an animal is too sick or dangerous to be placed for adoption, we humanely euthanize them. This is also called “putting them to sleep.”

13. Can kids volunteer at the Ottawa Humane Society?

We need volunteers to help us with our programs. You must be 18-years-old. Don't worry - if you're too young, you can still help out in other ways! Check out our Humane Heroes section to read about how you can make a difference for the animals.